avertra | Technology

The Cost of Agent Turnover

How can companies build a supportive and future-ready workforce, and unlock the true potential of their employees? Read more to...

Tune into this webinar to explore the realms of Al-Baraka’s digital transformation journey, and how Avertra brought their vision to...

Even the most motivated agent can find it challenging to be productive when working on menial tasks, but with automation,...

Over the last few months, digital has been put to the test like it has never before. Business continuity, internal...

Don't want to get left behind? Stay ahead of the curve and elevate your customer and employee experience with this...

1. Start with what your customers need now Technology for technology’s sake will not generate real value for your organization....

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Improve the call center experience

Expedite back office exception resolution

Enable customer self-service through a digital portal

Manage outages and streamline field service dispatch

Manage communication channels and expand capabilities

Rapidly deploy applications at any scale

Leverage AI services and automation across operations

Integrate or optimize SAP systems

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