MiServicesTM, a module of MiCustomer, enables dispatchers to easily create, schedule, and deploy work orders to the closest technician using GPS from any iOS, Android, or Windows device.
Our 4C Focus
Continuous
Extend end-to-end mobility by providing 24/7 access & visibility
Customizable
Easily distribute work schedule based on technician availability
Comprehensive
Seamless communication between dispatchers and technicians
Clever
Step away from manual data recording with automatic live syncs
Advanced Route Optimization.
Work order scheduling, dispatching, and completion.
Technician performance recommendations
What MiServicesTM can do for you…
Reduce operational costs and cost to serve.
Increase field technician safety & visibility
Reduce windshield time
Reduce windshield time
Increase regulatory KPIs
Increase regulatory KPIs
Real-time work-order completion.
Easy-to-use Gantt visualization of technicians and crews.