Digital customer
self-service portal

MiPortalTM, a module of MiCustomer, provides a real-time omni-channel self-service solution. With MiPortalTM, organisations across industries can offer a personalized customer experience by giving them the power of choice.   

Our 4C Focus

Continuous

As customer expectations evolve, so does our portal

Customizable

Together we define & address your key priorities

Comprehensive

No process is too complex to be automated with MiPortal

Clever

Our intelligent system personalizes interactions with your customers

Web and mobile-based account management insights and real-time interaction.

Easy and real-time visualizations

integrated into your customer

consumption patterns.

Offering customers choice and

power to select the most

convenient plan for them.

Seamless CX with one

centralized view and unlimited

control and visibility over all

your customer accounts.

What MiPortalTM can do for you…

Giving you the right tools to better understand who your customer is.

Enabling customer driven process execution.

Insight-driven actions and use of contextual, real time data.

Insight-driven actions and use of contextual, real time data.

Giving your customers an omnichannel experience that goes beyond paying bills.
Giving your customers an omnichannel experience that goes beyond paying bills.

Allow your customers to maintain their preferences and goals.

Intuitive & simple train-free design and navigation.