<
All Culture Financial Services How-to Personal Insights Press Release Success Stories Sustainability Technology Utility
>
Success Stories
A thumbnail image depicting the partnership between Avertra and Chesapeake Utilities Corporation, with logos of subsidiaries including Florida City Gas, Sandpiper Energy, Florida Public Utilities, and Elkton Gas. Below the logos, multiple overlapping screenshots of a modern utility self-service portal demonstrate a unified customer portal experience across various entities. This visual represents a key aspect of digital transformation in utilities, aimed at enhancing Chesapeake Utilities customer service across its entire network, including its operations in Florida.

Bringing a Unified Digital Portal Experience to Chesapeake Utilities Corporation’s Network

Utilities with several distinct subsidiaries face a persistent challenge: how do you move as one when each part runs independently?...
Success Stories

Southwest Gas Achieves Back Office Excellence through Exception Automation

For over 20 years, Southwest Gas had relied on a legacy system to manage critical operations that had served its...
Technology

Beyond the Front Lines: Investing in Back Office for Utility Success

In the bustling world of utilities, the spotlight often shines on customer-facing roles. However, behind every thriving utility company is...
Technology

Hold Please, Utilities Caught in the Tangle of Yesterday

It’s not a shortage of ambition holding back the utility world, but the missing tools and old-school ways disabling it...
Success Stories

SAP S/4 HANA Upgrade: How Quality Assurance & User Testing Made a Difference

Empowering employees for the future: How automation testing and end user training enabled a successful SAP S/4 HANA transformation.