Bringing a Unified Digital Portal Experience to Chesapeake Utilities Corporation’s Network

Utilities with several distinct subsidiaries face a persistent challenge: how do you move as one when each part runs independently?...

Southwest Gas Achieves Back Office Excellence through Exception Automation

For over 20 years, Southwest Gas had relied on a legacy system to manage critical operations that had served its...

Beyond the Front Lines: Investing in Back Office for Utility Success

In the bustling world of utilities, the spotlight often shines on customer-facing roles. However, behind every thriving utility company is...

Hold Please, Utilities Caught in the Tangle of Yesterday

It’s not a shortage of ambition holding back the utility world, but the missing tools and old-school ways disabling it...

SAP S/4 HANA Upgrade: How Quality Assurance & User Testing Made a Difference

Empowering employees for the future: How automation testing and end user training enabled a successful SAP S/4 HANA transformation.