Southwest Gas Achieves Back Office Excellence through Exception Automation
For over 20 years, Southwest Gas had relied on a legacy system to manage critical operations that had served its...
Navigating Crisis With the Power of a Resilient Outage Map
Over the past few months, Florida has endured some of its hardest days, as Hurricanes Helene and Milton tore through...
Beyond the Front Lines: Investing in Back Office for Utility Success
In the bustling world of utilities, the spotlight often shines on customer-facing roles. However, behind every thriving utility company is...
Hold Please, Utilities Caught in the Tangle of Yesterday
It’s not a shortage of ambition holding back the utility world, but the missing tools and old-school ways disabling it...
Lighting the Way: Managing Outages & Building Trust
Explore how utilities can transform crises into opportunities for building customer trust with an effective outage management strategy.
Avertra Honored with Secretary of State’s Award for Corporate Excellence
Avertra honored with the 2023 Secretary of State’s Award for Corporate Excellence, championing Women's Economic Security in Jordan.