Business Transformation

The present is the future!
Utilizing new and emerging technologies to evolve your business model and value chain

Utilities are continuously transforming their business models to address shifting market conditions, regulatory changes, disruptive technology, and business expansion into new segments and geographic locations. These are just a few complex forces that are rapidly changing business climates and organizations faster than ever before. Most companies get the vision right, but many fail on the execution of the business transformation. Utilities often underestimate the implication of operating model refinements necessary to complete transformnation across people, process, technology and data management components.

Avertra’s Business Transformation offering provides a range of services from assessments, end-to-end process design, develop technology roadmap, process optimization, and continuous support to help our clients accelerate transformation in their business to sustain maximum value.

Business Transformation



What gives Avertra the advantage is over a decade of deep utility expertise in customer management, related business processes and technology tools. We pride ourselves in being utility experts starting with the founders of the company who once worked as full time utility employees, spreading to the entire organization. Our integrated business transformation framework leverages the full extent and depth of Avertra’s transformation expertise to deliver exceptional operating performance and establish a path for clients to scale and grow with business innovation.

Business Transformation Offerings


  • Process Improvement
  • Change Management
  • Organization Optimization
  • Outsourcing Advisory
  • Strategic Cost Transformation


  • Operating Synergies
  • Information Security & IT Risk Management
  • Transformation Planning
  • Technology Roadmapping