Utility Services

Subject matter expertise across SAP development and deployment to Energy and Utilities clients across North America.

As Utility and Energy Providers move from a standard CIS to an SAP ERP Solution, many make the financial investment for the technology itself but face major challenges attempting to integrate their new ERP Solution into their technical environments. Often, this can be attributed to not having the necessary resources on staff to support the implementation and integration of the Solution into their business and technical environments.

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SAP for Utilities

Avertra’s SAP For Utilities Division specializes in providing subject matter expertise across all areas of SAP development and deployment to Energy and Utilities clients across North America. Our team of industry experts will work closely with you to better understand your current needs and long-term objectives to ensure that your organization is able to leverage the information and technology required to improve business performance.

We work diligently to deliver the highest quality consulting professionals that will meet your needs, using a proactive approach to understand your requirements. With the latest and greatest best practices, we identify the talent that can meet the demands of the engagement, while adhering to the highest level of professional standards.

Services include:

SAP R/3 ECC & IS-U/CRB Deployment – within the North American, Canadian, & EU Energy/Utility markets
CIS Replacement – Migration, implementations, upgrades, customization/enhancement, and supplemental support across the IS-U/CRB arena

Solution/Project Delivery – Planning, blueprint, configuration, development and production support

SAP IS-U/CRB & BI/BI-Reporting – Bolt-on & patch-work solutions

Real-time Training & Knowledge Transfer – For internal team to maximize customer’s investment in SAP

Expertise in Billing Process Automation – Reduces process run times & improve overall revenue engine

Custom-built EAM & BI Solutions – Designed specifically for each customer

Credit & Collections (CRB-FICA) & Customer Hierarchy Expertise

Data Migration, Legacy & Third-Party Billing replacement Expertise

Avertra Utility Clients

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Support KT Process

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Support Request Process

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Project Governance, Quality Assurance and Issue Escalation is a joint function between our Utility Clients and the onsite Avertra PMO